Shipping Policy for Ulslasni Genuine Home Appliances

Effective Date: January 8, 2025

Welcome to Richmilunie!

At Ulslasni, we strive to deliver your purchased products in the most timely and efficient manner. This Shipping Policy provides detailed information about the shipping process, so you know exactly what to expect when shopping on Ulslasni Genuine Home Appliances.

1. Shipping Process Overview
Once you place an order on our website, Ulslasni will begin processing your order. Your products will be carefully packed and shipped out as soon as possible. You will receive an email confirmation once your order has been shipped. Please note that your order is not guaranteed for shipment until you receive the shipping confirmation email.

2. Shipping Methods and Delivery Times
We offer various shipping options for both domestic and international orders. The shipping methods available will be displayed during the checkout process, and you can choose the one that best fits your needs.

  • Domestic Shipping (United States)
    We offer both Standard and Expedited shipping within the U.S.

    • Standard Shipping: 5-7 business days (shipping times may vary depending on location).
    • Expedited Shipping: 2-3 business days (shipping times may vary depending on location).

  • International Shipping
    We offer international shipping to select countries. Please note that international shipping times may vary depending on your location, customs processing, and other factors.

    • Standard International Shipping: 7-21 business days.
    • Expedited International Shipping: 3-7 business days (available to select countries).
    • Additional Fees: Customs duties, taxes, and other charges may apply to international orders and will be the responsibility of the customer. These charges are not included in the total cost at checkout.

3. Shipping Costs
Shipping costs are calculated during checkout based on the shipping method selected, the size and weight of the items ordered, and the destination.

  • Free Shipping: For qualifying orders over a certain amount, we may offer free standard shipping within the U.S. Details on this promotion will be listed on the website during checkout.
  • Shipping Fees for International Orders: International customers will be charged based on their location and selected shipping method. Please be aware that additional fees may apply for international shipments.

4. Processing and Handling Times
All orders are processed within 1-3 business days of being placed, excluding weekends and holidays. Once your order has been processed, we will send a shipping confirmation email with tracking information.

  • If an item is out of stock or there is a delay in processing, we will notify you by email and provide you with updated information.

5. Shipping Address
It is important to provide an accurate and complete shipping address. Please double-check the information you enter during checkout to avoid delivery delays or misdeliveries. Ulslasni is not responsible for packages that are delayed or misdelivered due to incorrect or incomplete address information.

  • Address Changes: If you need to make changes to your shipping address after placing your order, please contact our customer service team at info@ulslasni.com as soon as possible. Changes to the address may not be possible if the order has already been shipped.

6. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment on the carrier’s website. If you encounter any issues with tracking, feel free to contact our customer service team for assistance.

7. Lost or Damaged Packages
In the rare case that your package is lost or arrives damaged, please reach out to our customer service team immediately.

  • Lost Packages: If the carrier reports that your package is lost, we will initiate a trace and work with you to resolve the issue.
  • Damaged Packages: If your package arrives damaged, please take pictures of the damaged item(s) and contact us within 5 days of receiving the item. We will assist you in processing a return or replacement, depending on the circumstances.

8. Returns and Exchanges
If for any reason you are unsatisfied with your order, we offer a 30-day return and exchange policy. Please refer to our Returns and Exchanges Policy for more information on how to return or exchange items.

  • Return Shipping: Customers are responsible for return shipping costs, except in cases where the product is defective or damaged upon arrival.

9. Contact Us
If you have any questions or need assistance regarding shipping, please feel free to contact our customer service team at info@ulslasni.com or call (760) 630-3473. Our team is happy to assist you with any inquiries.

10. Final Notes
At Ulslasni, we aim to provide you with an exceptional shopping experience, from browsing our selection of genuine home appliances to receiving your order quickly and securely. We are committed to delivering the highest level of service and will do everything we can to ensure your satisfaction.

Thank you for choosing Ulslasni Genuine Home Appliances for your home appliance needs!

Contact Information
If you have any questions or need assistance, feel free to reach out to us: